JPEN

Haneri

About shipping

Products will be dispatched within 1-3 working days. The products will be shipped using Japan Post EMS (Express Mail Service). Delivery will take approximately 2 weeks from the date of order. In some circumstances, delivery may take up to 4 weeks due to factors affecting mailing, such as weather, peak seasonal times, and the domestic mail infrastructure of each destination country, etc.

Shipping policy

About Return/Exchange

If a product you have received is damaged or defective, or is different from the product that you ordered, we may exchange the product or provide a refund conditions.


Refund conditions

About payment

Payment

Payment shall be made via PayPal.
We will dispatch your order after receiving your payment.


Working day

Tue.-Fri. 10:00~18:00

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